Effective Date: 01/09/2025
Website: https://myklyra.com

Klyra (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or app. By using Klyra, you agree to the practices described below.

1. Information We Collect

a. Personal Information:

  • Name, email, phone number, shipping and billing addresses.
  • Payment information (processed securely via third-party payment processors; we do not store full card details).
  • Account information if you create a Klyra account.

b. Comments & Reviews:

  • If you leave comments or reviews, we collect the information you provide, your IP address, and browser info for spam detection.
  • Your profile picture (if linked via Gravatar) may be displayed publicly.

c. Media:

  • Images uploaded by you should avoid embedded location data (EXIF GPS). Others may be able to access this data.

d. Cookies & Tracking:

  • Cookies may store your login info, preferences, and shopping activity.
  • Temporary cookies help the website/app function properly and expire automatically.
  • Analytics and tracking cookies may be used to improve your experience.

e. Embedded Content:

  • Content embedded from other websites (e.g., videos, images) may collect data and use cookies as if you visited that site directly.

2. How We Use Your Information

We use the information we collect to:

  • Process orders, payments, and shipping.
  • Improve user experience on our app/website.
  • Communicate promotions, updates, or service messages (only if you opt-in).
  • Detect and prevent fraud, spam, and unauthorized activity.

3. Sharing Your Data

We do not sell your data. Your information may be shared with:

  • Payment processors (Razorpay, Stripe, etc.) to process transactions.
  • Shipping partners to deliver your orders.
  • Automated spam detection services for comments or reviews.

4. Data Retention

  • Comments, reviews, and related metadata are retained indefinitely to approve future interactions automatically.
  • Account information is stored for as long as your account exists. You may request deletion anytime.
  • Certain data may be retained for legal, tax, or security reasons.

5. Your Data Rights

You have the right to:

  • Access, export, or correct the personal data we hold about you.
  • Request deletion of your personal data (except for data we are legally obliged to keep).
  • Opt-out of marketing emails or messages at any time.

To exercise these rights, contact us at support@klyra.com.

6. Data Security

We implement standard technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure.

7. Children’s Privacy

Klyra is not intended for users under 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will have a new effective date. Continued use of Klyra after changes constitutes acceptance of the new policy.

9. Contact Us

If you have questions or concerns about this policy, contact us:
Email: support@klyra.com
Website: https://myklyra.com